Laguna Nivaria Hotel & Spa

I recently had the opportunity to book a hotel stay under quite unusual circumstances, and I must say that the experience exceeded my expectations in every way. My family and I were forced to evacuate our home in Las Barreras due to a nearby wildfire, and we found refuge at this hotel. From the moment we arrived, the staff displayed remarkable empathy and professionalism. They understood the stress we were under and went above and beyond to make our stay as smooth as possible. The reception team, in particular, deserves special mention for their unwavering support. Our room was clean, comfortable, and provided a much-needed sense of security during a difficult time. The hotel's amenities were well-maintained, and we were able to relax and unwind despite the challenging circumstances. In times of crisis, the true character of a hotel shines through, and this establishment proved to be a true sanctuary. I am immensely grateful to the staff for their kindness and assistance during our stay. I would highly recommend this hotel to anyone in need of a safe and supportive haven, and I look forward to returning under happier circumstances.

Beautiful hotel and staff are amazingly friendly fantastic welcome at reception and the bar also. We had some sandwiches on arrival they were delicious. Gorgeous courtyard out the back. We had our little dog with us and we were nervous as some hotels state there pet friendly but often are not this hotel is super pet friendly we will definitely be back and so will Harvey also have to mention the gorgeous spa and service there excellent all round

I liked almost everything about the hotel. My highlights: They let me check in and park my car at 11am - very flexible. Excellent location on the edge of the historic town centre, and opposite an open square with trees. My room was in an annex and overlooking a central courtyard, which meant that external noise never reached me. I was very happy with the trade-off between quietness and lack of view. Underground private car park was well worth the €9 per day. High quality of decor and presentation of public spaces goes without saying. Very, very pleasant stay. Pizzeria Manamme and Palmelita La Laguna were great. The quantity and variety of eating places in La Laguna is astonishing.

Very good hotel and excellent value for money, perfect position close to the city center and good for exploring, also close to a big parking if you are by car. The staff is very friendly and the hotel has plenty of facilities. Our room was big and had everything we needed, the bed was very confortable and the bathroom modern clean and well equipped.

The excellent location of the hotel to the historic area on La Laguna couldn’t ask for better. Perfect. The staff at the hotel were all very friendly and polite. Fantastic evening meals & breakfast (being English loved the cooked breakfast…. Ok bacon could have been a bit more cooked!!!!) great choice of food. Drinks not overly expensive either which makes a refreshing change in a hotel….. Room was so nice, beds so comfy and spa bath - hit the spot!!!!