Laguna Nivaria Hotel & Spa

Characterful old buildings very similar to heritage Paradors. We were upgraded to a junior suite. So had a lounge dining and small kitchenette area. Central location. Bedding and towels modern and good quality. Furniture old Spanish so dark brown but fitted the hotel style. Food in restaurant gourmet standard and service excellent. We were in a sperate building to reception. Very close across a courtyard open to the public.

Great location and fantastic room. I don't normally stay in hotels of this quality, so it was a big surprise to have a suite. The associated spa is well worth a visit, I was in the middle of a running holiday and took the opportunity to have a deep tissue massage and some time in the water treatment area. I felt relaxed and refreshed after my stay.

We love this hotel, though we usually only use it for short stays, we stop off in Tenerife on our journey from Vienna to El Hierro. Its location in the World Heritage city centre of San Cristobal is formidable. The pedestrian zone is very lively (and on 14 December, it was lavishly illuminated for Christmas). The staff are friendly and competent, small problems (broken safe) are resolved as quickly as possible. We always discover small innovations (or delicacies that we had previously not have seen) at the excellent breakfast buffet. An excellent playlist from the singer-songwriter genre and a very good, brilliantly adjusted sound system help to get the day off to a great start and make breakfast twice as good. The music and its sound are the best of all the places we know! What a relief for our long-suffering ears, which are bombarded with so-called "Christmas music" from everywhere these days. We would choose this fine hotel again and again simply because of the musical atmosphere in the restaurant. But, as we said, it can do much, much more!

I recently had the opportunity to book a hotel stay under quite unusual circumstances, and I must say that the experience exceeded my expectations in every way. My family and I were forced to evacuate our home in Las Barreras due to a nearby wildfire, and we found refuge at this hotel. From the moment we arrived, the staff displayed remarkable empathy and professionalism. They understood the stress we were under and went above and beyond to make our stay as smooth as possible. The reception team, in particular, deserves special mention for their unwavering support. Our room was clean, comfortable, and provided a much-needed sense of security during a difficult time. The hotel's amenities were well-maintained, and we were able to relax and unwind despite the challenging circumstances. In times of crisis, the true character of a hotel shines through, and this establishment proved to be a true sanctuary. I am immensely grateful to the staff for their kindness and assistance during our stay. I would highly recommend this hotel to anyone in need of a safe and supportive haven, and I look forward to returning under happier circumstances.

The location on the edge of the old town and the character of the building. The food in the a la carte restaurant was excellent. The staff were very friendly and helpful.